Phil Ross- instructor
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ASQ Middle TN Section 1118, in collaboration with selected training partners, is sponsoring a series of seminars during the next year pertinent to the ASQ Body of Knowledge for quality engineers and quality auditors.
The classes provide the following benefits:
• Growing skills and knowledge necessary to eventually obtain CQE/CQA status
• Obtaining recertification points for maintaining CQE/CQA status
• Meeting personnel competency requirements for business registration to a quality management standard
• Leading to process improvements and improved customer satisfaction for their business when training is applied on the job
This class is a two-day seminar on Process Problem Solving to be held at the Willis Conference Center ( www.meetatwillis.com ) on a date to be determined. Phillip J. Ross will be the instructor for this session.
No sessions are currently scheduled.
If you are interested in this topic,
contact Phil Ross
to be added to a list for the next offering.
Registration, Cost, and Cancellation Policy
The cost for the two-day seminar is $400.00 per person. There is a 10% discount for any business sending 3 or more people from the same facility. A cancellation rate of 50% will be applied to any enrollee who has enrolled for the class, but cancels within the 14 calendar day time period just prior to class starting date.
Purpose
The purpose of this training is to provide those who have the responsibilities of product or process trouble-shooting the training to apply these methods to production processes. The utilization of PPS techniques will provide a more effective means of determining root causes of product or process problems. Once the root causes have been determined, the solution is much easier to create and verify. By eliminating root causes of problems from the process, the product produced will be more consistent which will improve quality and lower costs; in particular scrap and rework costs.
Course Description
This two-day course is aimed at the person(s) responsible for process quality problem diagnosis, solution, and process continuous improvement. Specifically, the person attending this class should have at least high school mathematical and graphing skills, a good technical understanding of products and processes in their work environment, and a good technical understanding of measuring devices. The necessary steps for the diagnosis and resolution of various production quality problems are the focus of the course; statistical theory and depth are kept to a minimum. The course is structured around a natural, logical diagnostic journey leading to the solution of various production quality problems. The subjects covered are problem quantification and characterization, data summaries, variation analysis approaches, ranking analyses, and factorial experiments. The content of this course supports the various problem documentation methods used by the automotive sector of manufacturing, such as the 8-D or 5 Phase Plan, by providing techniques to identify causes and test solutions to problem. The 8-D or 5 Phase Plans ask the problem solver to document the root cause for a problem, but do not provide any methodology to identify the root cause.
What the Participant Will Learn
• How to characterize the nature of a problem
• How to identify most likely root causes
• How to test for the real root causes of problems
• How to validate the identification of the root cause
• When and how to apply various tools on the problem solving journey
Course Materials
The materials for the PPS class are handout materials only (no textbook or manual provided) which make up approximately 150 pages.
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